Frequently Asked Questions

  • What cities do you work in?

    We provide residential and commercial cleaning services in Vancouver, Burnaby, Coquitlam, Delta, Langley, Richmond, Surrey, Maple Ridge, New Westminster, North Vancouver, Pitt Meadows, Port Coquitlam, Tsawwassen, West Vancouver & White Rock.

  • What kind of home cleaning services do you offer?

    We offer general cleaning, home deep-cleaning, home moving-in & moving-out cleaning, home carpet cleaning, home upholstery cleaning, home window cleaning, and maid cleaning services.

  • What office cleaning and workspace cleaning services do you offer?

    We offer office cleaning, office moving-in & moving out cleaning, office carpet cleaning, office upholstery cleaning and office window cleaning services.

  • How much do cleaning services cost in Vancouver?

    The cost varies based on the specifics of your home or workspace. Please call us at 236-989-0144 to discuss your needs, and we will provide you with a detailed quote.

  • Do I need to provide the cleaning supplies?

    No, we bring all the necessary supplies and equipment to ensure your space shines. You don’t have to worry about a thing.

  • Do I need to be present during the cleaning?

    Not necessarily. Many of our commercial clients are not present during cleaning, and busy residential clients sometimes aren't home either. Just let us know the best way to access your space, whether via a key or door code.

  • How long does the cleaning take?

    The duration of the cleaning depends on the specifics of your space. We aim to provide accurate time estimates based on your information. If additional time is needed, we will inform you at least 45 minutes before the scheduled completion to seek your approval.

  • What if something was not cleaned properly?

    If you notice any issues, please email us photos at info@angelproclean.com. We value our customers and will make every effort to address and rectify any concerns.

  • Do you offer recurring cleaning services?

    Absolutely! After your initial cleaning, you can schedule recurring services daily, weekly, biweekly, or monthly, depending on your needs. We also offer discounts through our Recurring Plan.

  • What if I need to cancel or reschedule my cleaning?

    Life happens! If you need to reschedule or cancel, please contact us at info@angelproclean.com or call us at 236-989-0144. We require at least 24 hours' notice for cancellations. Cancellations with less than 24 hours notice will incur a charge of 50% on the same day and will be charged 100% of the booking amount.

  • Do I need to tip my cleaner?

    While not required, gratuities are greatly appreciated and go directly to your cleaner. You can tip in person or securely through our booking software. Alternatively, contact our office to add it to your invoice.

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Get in Touch with Angel Pro-Clean!

Whether you need residential or commercial cleaning services, we serve Vancouver the Lower Mainland with professional cleaning services at competitive rates. We are just a click away from a cleaning job done well!

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