Are you insured and licensed? Absolutely! Angel Pro-Clean carries $5 million in general liability insurance and is fully licensed. We are registered and in good standing with WorkSafe BC. We prioritize the safety and integrity of your space.
Our team members undergo thorough background checks and careful vetting processes. Your trust and safety are our top priorities, ensuring peace of mind with every clean.
Yes, we specialize in both residential and commercial cleaning. Each type of cleaning requires different approaches, and we are equipped to handle them all. For more details, please visit our Services pages.
Life happens! If you need to reschedule or cancel, please contact us at info@angelproclean.com or call us at 236-989-0144. We require at least 24 hours' notice for cancellations. Cancellations with less than 24 hours' notice will incur a charge of 50% on the same day will be charged 100% of the booking amount.
If you notice any issues, please email us photos at info@angelproclean.com. We value our customers and will make every effort to address and rectify any concerns.
Absolutely! After your initial cleaning, you can schedule recurring services daily, weekly, biweekly, or monthly, depending on your needs. We also offer discounts through our Recurring Plan.
We provide a one-hour arrival window to account for traffic and other variables. If your cleaner hasn’t arrived within this window, please contact us at info@angelproclean.com or call us at 236-989-0144.
The duration of the cleaning depends on the specifics of your space. We aim to provide accurate time estimates based on your information. If additional time is needed, we will inform you at least 45 minutes before the scheduled completion to seek your approval.
The cost varies based on the specifics of your home or workspace. Please call us at 236-989-0144 to discuss your needs, and we will provide you with a detailed quote.
Contracts are required for commercial clients only. Residential clients do not need to sign a contract, but our exceptional cleaning and service quality will keep you coming back!
Not necessarily. Many of our commercial clients are not present during cleaning, and busy residential clients sometimes aren't home either. Just let us know the best way to access your space, whether via a key or door code.
While not required, gratuities are greatly appreciated and go directly to your cleaner. You can tip in person or securely through our booking software. Alternatively, contact our office to add it to your invoice.
No, we bring all the necessary supplies and equipment to ensure your space shines. You don’t have to worry about a thing.
We understand pets are part of the family. If your pet is friendly, they can stay with you while we clean. If not, consider crating them, keeping them in a specific room, or leaving them outside (weather permitting).