Our Airbnb & Short-Term Rental Cleaning service is designed for guest turnovers. Our team works through the applicable kitchen, bathroom, bedroom, common-area, laundry, linen, and turnover tasks included in your booking. Please review our Airbnb Cleaning Checklist for the typical cleaning tasks.

Yes. Airbnb & Short-Term Rental Cleaning is provided on an hourly basis. Your booking confirms the cleaner-hours and applicable hourly rate. The amount completed depends on the condition of the property and the work required during the booked time.

If additional cleaning time is required, we will contact you for approval where reasonably possible. Approved additional time is charged at the applicable hourly rate confirmed for your booking and is subject to cleaner availability.

The checklist shows the normal cleaning priorities for an Airbnb turnover. Completion of every item is not guaranteed within a specific number of booked hours. Our team works through the applicable tasks during the time available.

Yes. The unit should be vacant, accessible, and ready for cleaning at the scheduled arrival. If a departing guest is still inside or checkout is delayed, this may affect the available cleaning time and applicable waiting or service charges may apply.

Please provide accurate access instructions, keys, entry codes, fobs, parking information, elevator arrangements, and any concierge instructions before the appointment. If access is unavailable or delayed, waiting time and other applicable charges are handled according to our Airbnb & Short-Term Rental Cleaning Terms of Service.

You may select Angel Pro-Clean cleaning supplies where offered in the booking, or you may choose to provide your own. If you provide the supplies or equipment, they must be available at the property, safe to use, sufficient for the cleaning, and in working condition.

Laundry can be completed when it is included or authorized in your booking. Laundry is performed only using the washer and dryer inside the booked unit or an approved on-site laundry facility. We do not take laundry away from the property for off-site cleaning.

No. Washer and dryer cycle times vary by machine, load size, and settings. Laundry completion depends on the available machines, their working condition, cycle times, and the cleaner-hours booked.

Unless specifically included or agreed otherwise, the Client is responsible for providing sufficient linens and towels for the turnover. We recommend keeping at least one complete spare set available at the property.

Yes, when bed-making is part of the turnover and suitable clean linens are available. If linens need to be washed first, completion depends on laundry cycle times and the cleaner-hours available.

Yes, when restocking is included or requested. Please make sure items such as toilet paper, paper towels, soap, toiletries, garbage bags, and other guest supplies are available and easy for our team to identify.

Reasonable dish handling may be completed as part of the turnover within the booked time. Where appropriate, dishes may be loaded into the dishwasher. Dishwasher cycle times can affect whether dishes can be fully completed and put away before the service ends.

Our cleaners can collect ordinary household garbage and place it in the property's designated on-site disposal area when access is available. We do not provide off-site garbage, junk, furniture, or unwanted-item removal.

Our cleaners may report obvious belongings they notice during the turnover. Unless clear instructions have been provided, our cleaners will not decide whether personal belongings should be discarded. The host or property manager remains responsible for decisions regarding guest property.

No. Our team may make reasonable cleaning efforts on visible stains, but we cannot guarantee removal of permanent stains, discoloration, damage, or marks that require specialized treatment or restoration.

We work to complete the turnover within the booked schedule, but readiness by a specific check-in time cannot be guaranteed when late guest checkout, access delays, property condition, additional cleaning, laundry or appliance cycle times, or other circumstances affect the service.

Our cleaners may report obvious damage or concerns noticed while cleaning, but the cleaning service is not a formal property, inventory, maintenance, or damage inspection. Hosts and property managers remain responsible for inspecting their property.

Yes. We can provide recurring Airbnb and short-term rental turnover cleaning based on your booking needs and our team availability.

You may request preferred cleaners, and we will make reasonable efforts to accommodate the request. Cleaner assignments are subject to scheduling and availability.

Standard Airbnb turnover cleaning does not include services such as mold remediation, biohazard or pest-related cleanup, off-site garbage or junk removal, heavy furniture or appliance moving, repairs, maintenance, exterior cleaning, pressure washing, or specialized restoration unless separately agreed.

Cancellation and rescheduling requirements, including applicable fees, are set out in our Airbnb & Short-Term Rental Cleaning Terms of Service. Please contact us as soon as possible if your turnover schedule changes.

Please review our Airbnb & Short-Term Rental Cleaning Terms of Service and Airbnb Cleaning Checklist before your service. Your booking confirmation identifies the services and cleaner-hours selected for your appointment.